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2014-04-22

ING Group: Roel Louwhoff to become Chief Operations Officer of ING Bank

ING Bank welcomes Roel Louwhoff as Chief Operations Officer (COO) and member
of the Management Board Banking per 1 May 2014. As announced at ING Bank's
Strategy update on 31 March 2014, in his function as COO Roel will have
global responsibility for Operations&IT, change management and procurement
within ING Bank.

Roel Louwhoff (Dutch, 1965) has more than 20 years of experience in
consultancy, operations and IT with various international organizations.
Lastly he was CEO of BT Operate, responsible for running the networks,
platforms and data centres of the British telecoms group. Roel started his
career at Andersen Consulting. From 1995 until 2001 he worked at call centre
operator SNT, ultimately being responsible for strategy, IT, HR, marketing
and innovation. From 2001 to 2004 he served as Chief Operating Officer at
ClientLogic Corporation, an international business process outsourcing firm.

In 2004 Roel joined BT as CEO of Customer Service and Network Operations and
in 2007 became responsible for the Operations of BT. Roel holds a master's
degree in Management and Organisation and an MBA from the Rijksuniversiteit
Groningen. The appointment of Roel Louwhoff has been approved by the Dutch
central bank (DNB).

"In our Think Forward strategy, we aim to create a differentiating customer
experience throughout the bank, enabled by an intensified focus on
operational excellence," said Ralph Hamers, CEO of ING. "In our pursuit to
serve our customers as best as we can, we will look beyond banking for the
skills we need today but certainly also tomorrow. Therefore I am proud that
with Roel, we are able to welcome an experienced manager from a highly
relevant sector, with an impressive track record in leading transformational
change."

Following Roel Louwhoff's appointment per 1 May 2014 and the revised regional
division of businesses announced on 31 March 2014, which will be effective as
of 1 July 2014, the composition of ING's Management Board Banking will be as
follows:

Management Board Banking
- Ralph Hamers, CEO
- Koos Timmermans, vice-chairman
- Patrick Flynn, CFO
- Wilfred Nagel, CRO
- Roel Louwhoff, COO
- William Connelly, Commercial Banking
- Eli Leenaars, Challenger&Growth Countries
- Hans van der Noordaa, Benelux

NOTE FOR EDITORS
A short interview with Roel Louwhoff on his career and view on the banking
sector is are available online (www.ing.com). Portrait pictures of Roel and
other ING executives in high resolution are available for download
atwww.flickr.com/photos/inggroup. Footage (B-roll) of ING is available
viawww.videobankonline.com, or can be requested by
emailinginfo@videobankonline.com.

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|Press enquiries Investor enquiries |
|Raymond Vermeulen ING Group Investor Relations |
|+31 20 576 6369 +31 20 576 6396 |
|Raymond.Vermeulen@ing.com Investor.Relations@ing.com |
| |
|ING PROFILE |
|ING is a global financial institution of Dutch origin offering services |
|through its operating companies ING Bank and NN Group. |
| |
|The purpose ofING Bank |
|is empowering people to stay a step ahead in life and in business. ING Bank's |
|more than 63,000 employees offer retail and commercial banking services to |
|customers in over 40 countries. |
| |
|NN Group |
|is a leading insurance and investment company active in 18 countries, |
|predominantly in Europe and Japan, with more than 12,000 employees. NN Group |
|is preparing to become an independent, stand-alone company, through the base |
|case scenario of Initial Public Offering (IPO). |
| |
|ING Group shares are listed (in the form of depositary receipts) on the |
|exchanges of Amsterdam (INGA NA/ING.AS), Brussels and on the New York Stock |
|Exchange (ADRs: ING US/ING.N). |
|Sustainability forms an integral part of ING's corporate strategy, which is |
|evidenced by ING being included in the Dow Jones Sustainability Index (Europe |
|and World) the FTS4Good index and the Euronext Vigeo Europe 120 index. |
|IMPORTANT LEGAL INFORMATION |
|Certain of the statements contained in this document are not historical facts, |
|including, without limitation, certain statements made of future expectations |
|and other forward-looking statements that are based on management's current |
|views and assumptions and involve known and unknown risks and uncertainties |
|that could cause actual results, performance or events to differ materially |
|from those expressed or implied in such statements. Actual results, |
|performance or events may differ materially from those in such statements due |
|to, without limitation: (1) changes in general economic conditions, in |
|particular economic conditions in ING's core markets, (2) changes in |
|performance of financial markets, including developing markets, (3) |
|consequences of a potential (partial) break-up of the euro, (4) the |
|implementation of ING's restructuring plan to separate banking and insurance |
|operations, (5) changes in the availability of, and costs associated with, |
|sources of liquidity such as interbank funding, as well as conditions in the |
|credit markets generally, including changes in borrower and counterparty |
|creditworthiness, (6) the frequency and severity of insured loss events, (7) |
|changes affecting mortality and morbidity levels and trends, (8) changes |
|affecting persistency levels, (9) changes affecting interest rate levels, |
|(10) changes affecting currency exchange rates, (11) changes in investor, |
|customer and policyholder behaviour, (12) changes in general competitive |
|factors, (13) changes in laws and regulations, (14) changes in the policies |
|of governments and/or regulatory authorities, (15) conclusions with regard to |
|purchase accounting assumptions and methodologies, (16) changes in ownership |
|that could affect the future availability to us of net operating loss, net |
|capital and built-in loss carry forwards, (17) changes in credit-ratings, |
|(18) ING's ability to achieve projected operational synergies and (19) the |
|other risks and uncertainties detailed in the risk factors section contained |
|in the most recent annual report of ING Groep N.V. Any forward-looking |
|statements made by or on behalf of ING speak only as of the date they are |
|made, and ING assumes no obligation to publicly update or revise any |
|forward-looking statements, whether as a result of new information or for any |
|other reason. This document does not constitute an offer to sell, or a |
|solicitation of an offer to buy, any securities. |
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PDF version of press release
http://hugin.info/130668/R/1778471/607427.pdf

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This announcement is distributed by NASDAQ OMX Corporate Solutions on behalf of NASDAQ OMX Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: ING Group via Globenewswire

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