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2015-04-21

Agama Technologies AB: Agama and Zappware Ensure a Superior Customer Experience

(Linköping/Hasselt, April 21, 2015) -Agama Technologies, the video service
quality assurance expert, and end-to-end DVB/IPTV/OTT platform
providerZappware, announced today a new technology partnership to deliver a
pre-integrated solution for assuring a world-class customer experience to
joint pay-TV operator customers worldwide. As a result of this partnership, a
first commercial deployment is taking place with a Central European cable
operator later this year.

The integration of Agama's renownedEmbedded Monitoring Solutionwith the
provenZappware Service Delivery Platform, already deployed on millions of
devices around the world, allows TV operators to easily extend their Agama
video service quality and customer experience monitoring, assurance and
analytics technology into the subscribers' Zappware-powered viewing devices.
This allows for full awareness and control of the delivered service quality
throughout the end-to-end distribution; from the head-end, across the network
and all the way down to the consumer end-device.

"Agama's quality and customer experience monitoring solution seamlessly
complements our quality-focused and feature-rich Service Delivery Platform,"
says Koen Swings, CTO at Zappware. "By working together with Agama, we
increase the scope of our solution; and, further enhance the ability of the
TV operations department of our customers to deliver a reliable service to
their subscribers."

Johan Görsjö, Director of Product Management at Agama Technologies, adds: "We
take pride in delivering superior solutions to our customers, tailored to
their specific environments and needs. Our new partnership with Zappware
further strengthens our ecosystem. This integration allows for a rapid and
straightforward deployment that will empower our joint customers with the
awareness and insights needed to work in a fact-based way to assure optimal
service quality, improve operational efficiency and increase customer
understanding."

The Zappware Service Delivery Platform provides an intuitive and personalised
multi-screen TV experience across set-top boxes, connected TVs, smartphones,
tablets and PCs. It includes a powerful service management system that allows
operators to manage the complete experience and monetise the service.

Part of the comprehensiveAgama DTV Monitoring Solution, the Agama Embedded
Monitoring Solution forms a crucial link in assuring service quality and
customer experience in any video delivery chain. It can perform continuous
and stateful monitoring of service QoE, QoS, usage and system health for
IPTV, DVB and OTT set-top boxes, connected TVs, PC media players, tablets,
smart phones, residential gateways and other similar devices. High
scalability allows for many millions of customer devices and players to be
concurrently monitored in real-time, creating an essential foundation for
efficiency in operator processes such as incident handling, continuous
improvements, change management and customer support.

Attendees ofTV Connect 2015in London (April 28-30) can see solution
demonstrations and learn more at the Agama stand #72.

# # #

Media contacts:

Emelie Svensson
Director of Marketing&PR
Agama Technologies
emelie.svensson@agama.tv

+46 13 240 330

Koen Swings
CTO&MarCom
Zappware
koen.swings@zappware.com

+32 11 286 880

About Zappware

Zappware, headquartered in Belgium, uniquely combines creativity and
technology into powerful digital TV solutions for pay TV operators exploiting
DVB, IPTV, OTT and hybrid networks. Its proven platform, currently deployed
on millions of devices around the world, provides an intuitive and
personalised multi-screen TV experience across set-top boxes, connected TVs,
smartphones, tablets and PCs. It includes a powerful service management
system that allows the operator to manage the complete experience and
monetise the service. With its Zappware Design custom user experience
service, Zappware also designs full custom user experiences, which can be
custom built on top of Zappware's platform or on custom environments. For
more information, visitwww.zappware.com.

About Agama Technologies

Agama Technologies provides next-generation quality assurance and monitoring
solutions for digital TV and video services. As the first company to provide
complete and proven end-to-end, multi-metric monitoring solutions, Agama
continues to pioneer and innovate. TV operators and service providers
worldwide rely on the established Agama DTV Monitoring Solution for
systematic improvements of service quality and customer satisfaction, whilst
lowering operational costs and reducing churn. For more information,
visitwww.agama.tv.

Johan Görsjö, Dir of Product Management at Agama Technologies (JPG)
http://hugin.info/138960/R/1912524/682631.jpg
Zappware logo (JPG)

Agama logo (.zip)

Full press release (PDF)
http://hugin.info/138960/R/1912524/682630.pdf

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This announcement is distributed by NASDAQ OMX Corporate Solutions on behalf of NASDAQ OMX Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: Agama Technologies AB via Globenewswire

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