Du är här

2016-02-23

Synnex Corporation: Gartner Positions Concentrix as a Leader in Magic Quadrant Report for Customer Management Contact Center BPO

FOR
IMMEDIATE RELEASE
Media
Contact:
Clint Williams, Concentrix

770-883-2551 | clint.williams@concentrix.com

Gartner Positions Concentrix as a Leader in Magic Quadrant Report
for Customer Management Contact Center BPO

Seventh consecutive appearance for company

FREMONT, CA
- Feb. 23, 2016 - For the seventh consecutive year, Gartner, Inc. has
recognizedConcentrix Corporationas a 'Leader' in Gartner's January 2016 Magic
Quadrant for Customer Management Contact Center Business Process Outsourcing
(BPO). Concentrix is a leading provider of value-added global business
services.

"We're proud to be in in the 'Leaders' quadrant once more, and would like to
thank our committed and energetic staff," said Chris Caldwell, Concentrix
President. "Our clients demand a partner who brings vision and thought
leadership to their customer engagement strategy as well as someone to help
execute that strategy. We pride ourselves on being that partner. To be
recognized by Gartner for what we believe is the excellent work being done on
behalf of our clients is fantastic."

Supporting clients from 10 industry sectors, Concentrix delivers end-to-end
customer engagement services by voice, mobile, social and chat channels
across multiple geographies and across the entire customer lifecycle
(marketing, sales, customer care, technical support and renewal services).
With expertise in process transformation, technology enablement, analytics
and automation, Concentrix delivers significant efficiencies and operational
improvements for many of the world's leading brands.

"Our approach drives market differentiation for our clients," said Jyllene
Miller, Concentrix Senior Vice President, Marketing and Client Engagement.
"The connected customer and knowledge sharing economy demands that
enterprises continually evolve processes to stay relevant and differentiated.
We bring the expertise, flexibility, agility and speed to empower every
client to win in this dynamic environment."

According to the report, "Leaders demonstrate market-defining vision and the
ability to execute against that vision through CM contact center BPO
services, a superior market share, and solid references for CM contact center
BPO services worldwide, including a cross section of vertical industries.
Leaders also have superior investments in innovative CM contact center BPO
service offerings, business/pricing models and service delivery models. They
have a superior understanding of client needs and of current market
conditions, and they are actively building competencies to sustain their
leadership position in the CM contact center BPO market across multiple
regions. The CM contact center BPO service providers in this Leaders quadrant
generally also have strong global and regional service delivery operations
and deep technology to leverage, and they deliver above-average customer
experience."

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its
research publications, and does not advise technology users to select only
those vendors with the highest ratings or other designation. Gartner research
publications consist of the opinions of Gartner's research organization and
should not be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research, including
any warranties of merchantability or fitness for a particular purpose.

About Concentrix

Concentrix, a wholly owned subsidiary of SYNNEX, has operations across 25
countries, with approximately 90 delivery centers. It has more than 70,000
employees servicing more than 300 clients in more than 40 languages. The
company has a large delivery footprint in India, the Philippines, Europe,
Asia/Pacific, North America and South America. Concentrix has expertise in 10
industries and offers enhanced capabilities in advanced analytics, enabling
technologies and non-voice services. Concentrix delivers services by voice,
mobile, social and Web chat across multiple geographies. The company operates
with a holistic view that includes all customer touchpoints in an
Omni-channel approach. Concentrix focuses on the following industries:
banking&financial services, healthcare&pharmaceutical, insurance, technology,
consumer electronics, retail&e-commerce, government&public sector,
media&communications, automotive and travel, transportation&tourism. For
information and recent news, visitwww.concentrix.com.

About SYNNEX

SYNNEX Corporation(NYSE:SNX), a Fortune 500 corporation, is a leading business
process services company, optimizing supply chains and providing outsourced
services focused on customer relationship management. SYNNEX distributes a
broad range of information technology systems and products, and also provides
systems design and integration solutions. Founded in 1980, SYNNEX Corporation
operates in 26 countries around the world. Additional information about
SYNNEX may be found online atwww.synnex.com.

Safe Harbor Statement
Statements in this release that are forward-looking involve known and unknown
risks and uncertainties, which may cause the company's actual results in
future periods to be materially different from any future performance that
may be suggested in this release. The company assumes no obligation to update
any forward-looking statements contained in this release.

Copyright 2016 SYNNEX Corporation. All rights reserved. SYNNEX, the SYNNEX
Logo, CONCENTRIX, and all other SYNNEX company, product and services names
and slogans are trademarks or registered trademarks of SYNNEX Corporation.
SYNNEX, the SYNNEX Logo, and CONCENTRIX Reg. U.S. Pat.&Tm. Off. Other names
and marks are the property of their respective owners.

SNX-G

---------------------------------------

This announcement is distributed by NASDAQ OMX Corporate Solutions on behalf of NASDAQ OMX Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: Synnex Corporation via Globenewswire

HUG#1988306

Författare WKR

Tala om vad ni tycker

Tala om vad ni tycker

Ni är just nu inne på en betaversion av nya aktiespararna. Lämna gärna feedback på vad ni tycker i formuläret nedan.